Process Improvements

Adobe Screenshot

In 2011 my employer lost a legal case based on a simple reason: the documents were not date stamped. I remembered a couple years before dropping off paperwork and the office had a machine that my packet had gone on to, zipped through and out of curiosity I asked the…

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Compliance Checklist

Provider List 2013 for Portfolio

In the spring of 2017 I was asked to take on extra duties to support the compliance side of the unit more and the first thing I was tasked with was combining a cumbersome set of tools into something more cohesive and easier to manage. Being an Excel fan when…

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SharePoint

life of a provider

Created an interim data tracking system using SharePoint to measure the time frames for processing applications. The in-house database did not have this function. I trained co-workers in use of various views and troubleshoot system as necessary as site admin. Team efficacy improvement 74%. System is used for generating reports on…

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Habilitation Providers

SharePoint Screenshot

The State has several types of providers who were previously “invisible” to management statistically. We knew they exist but really did not know exactly who they were or where the clients were. Frequently, the clients served were placed in a wrong environment and all sorts of havoc would happen when…

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Achievement – The Provider Search Tool

archives guide

I discovered that a public search tool was broken due to recent regulation changes and database updates. It is a crucial tool for clients to use to find providers of services and our providers use to market or find other providers to help clients as well.I was tasked with building…

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