Website Development
- Web site design & maintenance of hand coded websites
- Install & maintain WordPress sites
- Proficient in white hat SEO techniques
- Track keywords, visitors & other analytical data for each site
- Troubleshoot hosting issues
Software & Programming
- MS Office, MS Project, Master Certified Office; Open Office
- SharePoint (site owner)
- Visio, Star UML, Dia,
- Corel Draw, Inscape, Gimp, Paint Shop Pro
- HTML, CSS, WordPress, Javascript, Visual basic, BASIC A, Perl
- Chrome, Firefox, Opera, Internet Explorer
- Windows 3.1, 95, XP, Server 2003, Win 7; Linux Suse, Ubuntu; Android
- File Maker Pro, Citrix, Dreamweaver
Computers
- Communicates effectively with both technical & non-technical users
- Software & hardware user support
- Troubleshoot Office 2003, 2007 & 2010, peripherals, network printers & laptops
- Create templates to generate reports
- Develop Statistics report for use in grants
- Develop training materials for various processes, present to co-workers & management
- Design charts & graphs for Department, State & Federal reports
- Design, develop & maintain multiple websites & blogs
- Mail merge letters & labels creating both forms, letters & spreadsheets as necessary
- Input client data & statistics into database
Marketing
- Write marketing plans for businesses
- Develop advertising for various business websites
- Search engine submission, classified ad placement, online groups marketing where appropriate
Writing - Business, Creative & Technical
- Policy & procedure development
- Maintain records of files & version controls
- Write technically detailed, illustrated instructions for processes & doll patterns
- Write, proofread & edit professional correspondence communicating important information & requirements to recipients in clear & concise manner
- Proofread for grammar, style, content & spelling
- Grant writing based on data, knowledge & interviews with SMEs
- Follow guidelines for APA papers
Business Management
- Manage small business including product development, class development, web design & maintenance, marketing & budget
- Brainstorm process improvements, make suggestions, implement approved plans & write technical documents for process revising as necessary
- Research & write business, marketing, & merchandising plans
- Project management including task management, goals, timelines and GANTT Charts
- Set project goals, determine risks, prepare contingency plan, & time line for achievement
- Collect & analyze data on customers to identify potential markets
Administrative
- Ability to understand, analyze, apply, & explain complex program statutes, regulations, policies, & procedures
- Adjust work flow to complete critical tasks in a timely manner
- Develop specific process for processing archival & off site storage of files
- Brainstorm ways to streamline the administrative processes
- Procurement of supplies for equipment & team
- Answer phones & questions from the public
- Process all incoming mail & any special handling for outgoing mail
Teaching
- Organizing training sessions; materials gathering, staff/location coordination, equipment setup
- Develop class curriculum
- Teach computer classes to adults
- Teach goal setting workshops
- Develop basic computer classes or work one on one with students to develop skills
- Answer student questions about various software applications
- Aid students in preparation for the Microsoft Office Specialist exams
- Distance Education Teacher for pattern drafting classes
- Assist with craft projects in a school & camp setting
- Develop classes & teach as a Camp Counselor
- Provide additional adult supervision & support to 20+ student pre-school classroom
- Yard duty including maintaining observation of rules by youngsters
Career Development
- Assess clients for barriers & brainstorm ways to overcome them
- Draft & edit resumes, cover letters & other business correspondence
- Confer with clients to determine what program will be most helpful
- Conduct job-matching to find good fit between clients & hiring companies
- Direct clients to appropriate resources & assists clients in their use of outside assistance
Additional Skills
- Trouble shoot pattern drafting problems
- Draft patterns, computer trouble shooting
- Maintain and QC 1500+ files ensuring all items required by regulation are present in folders
- Process 1500+ incoming applications, distribute to reviewers and issue reminder letters to providers who are untimely
- Sort and filter 500+ emails monthly ensuring each is categorized correctly for processing by myself or team members
- Process over 5,000 files for archives or off site storage equaling over 160 cubic feet of paper
Unique Skills & Titles Not on a "Normal" Resume
- Pothole Dodging
- File Assembly with my Eyes Closed
- Sewing in 1/2″ scale
- Pattern Drafting in 1″ Scale
- Wikipedia Editor
- Chocolate Manager
- Wizard
- Magician
- Sorceress
- Miracle Worker
- Copier Repair Know It All
- Division’s Squirrel
- DS3 Order Keeper