What Do I Do Exactly?

What is it I do, exactly? I write instructions anyone can follow for how to use software or follow an in house procedure. I can make software do things it might not have been originally intended to do as well via macros or other programming scripts.

And more specifically, what can I do to make or save money for a client? I save you time on training and wasted time not knowing exactly how to do something. 

What is it that’s special or unique about me?

In other words, what combination of skills and experience do I have that would make you as an employer want to work with me?

SUPER POWERS

Writing

Short writing pieces like this article or very long items that give detailed, illustrated instructions like my book on Pattern Making for Dolls. I've done several dozen sewing patterns, I've also written many times on using software. My passion is in writing instructions and procedures. Clear, precise instructions that everyone can understand.

Spreadsheets

Excel & Google Sheets are two of my best applications. I can enter the data and setup the formulas to display it in many ways. I can create entire systems to track data and report on the status of a project. I can integrate the systems with Access and SharePoint, Word and even Adobe Acrobat.

Coordination & Organization

I keep entire teams humming with information and systems to track that information. I track who has what, where an item is in the process and how that process can be streamlined. If there is a way to make someone's life easier I suggest and implement it.

What’s My Industry?

Question

I’m trying to build a list of target companies, how do I figure out what industry I’m after? I know my locations, I know my roles. I’m seriously not picky on industry except for government, oil & gas or health care are a big NO! Gov & health care is a been there, done that, have the scars. Oil & gas I see as killing the planet and don’t want to go there.

So what industry am I looking at?

I’m very interested in technical writing help documents for software… is that startups, information technology, or what would I look for?

I’m interested in using my Excel skills for data analysis but again what industry?

I could even use my website development skills in this somehow. What industry do I target there?

Could I combine the target jobs?

What would I look for? How would I find it?

Things I love:

  • Computer software
  • Writing
  • Writing Procedures
  • Teaching computer skills
  • Photography (landscapes and animals, I'm amateur at best!)
  • Cars (but I'm picky... Mustangs, Teslas and classics from before I was born!)
  • Rockets (but I have NO knowledge of what makes them really tick I love watching them take off and especially land... it's my football!)

These last few believe it or not I’ve already tried to make a living from and would dearly love to do so again but know that the market is too small and too specialized to make a good business for me.

  • Pattern Drafting
  • Sewing
  • Dolls
  • Crafts

For years I’ve tried to find ways to combine my skills I love with my hobbies and other things I love. At this point I can live with just using the skills I love most daily and keep the hobbies as hobbies! That said I still need ideas for industries… without that I’ll still have problems finding “Top 10 Companies in XYZ Industry to work for” even if they are in my location or offer remote jobs or relocation to Seattle I still have to find a way to build a list. I have two local, a remote and a Seattle company… I need more on my list!

Message me where ever you happen to see this! LinkedIn, FaceBook or Twitter

Resume

Seeking Remote Positions

Sue Darby

Data Analyst, Business Analyst & Technical Writer

Skills

Technical Writing
Procedures
Websites
Workflow Diagrams
Formatting

Technologies

HTML, CSS
Universal Modeling Language
JSON, XML, JavaScript
WAMP

Windows, FTP, C, APIs, Document Management, Databases, Android, Content Management, Angular, DITA, Unity/C#, Perl, BASIC A, MYSQL, Linux

Applications

Excel, Word, PowerBI
OneDrive, Teams
Access, Project, OneNote
Facebook, Twitter, Pinterest

Adobe Acrobat, SharePoint, Visio, Star UML, Visual Studio Code, GitHub, Adobe Pro, Google Drive Office Suite, Databases, WordPress, PHP, Dropbox, Dreamweaver, FileZilla, Corel Draw Suite, Slack, Trello, PHPMyAdmin, Visual Basic.NET, Freemind, Gmail, HubSpot

Soft Skills

Attention to Details
Time Management
Organization Skills
Data Science

Customer Centric Service, Self-motivated, Mentor Team Members, Marketing

Technical Writing

Hobbies

Civil Rights
Computer Building (Scratch Builds and Upgrades)
Website Development, Programming
Reading Science Fiction, Fantasy & Non-Fiction
Sewing
Gardening
Table Top Role Playing Gaming (D&D, Cyber Punk etc)

Pattern Drafting, Dollhouse Scale Miniatures, Dolls, Historic Costumes, Photography, Crafts, Creative Writing, PC Games (Minecraft, Wynn Craft, Titan Quest, Sacred, Oblivion)

Education

Charter College

Alpha Beta Kappa, Dean’s List, Perfect Attendance

B.S. Degree in Business Management & Technology: Concentration in Business Applications

B.S. Degree in Business Management & Technology

Associate of Applied Science Degree in Computer Science : Concentration in Business Applications

Associate of Applied Science Degree in Business Management Practice

Certificate in Computerized Office Associate

Certificate in Computerized Office Specialist

Microsoft Office Master Certification

EdX

Microsoft DAT206x Analyzing and Visualizing Data with Excel

Microsoft DAT207x Analyzing and Visualizing Data with Power BI

Microsoft

Microsoft Office Master

MSOE: Microsoft Excel 2003 Expert

MSOE: Microsoft Word 2003 Expert

MSOS: Microsoft Access 2003

MSOS: Microsoft PowerPoint 2003

MSOS: Microsoft Excel 2003

MSOS: Microsoft Word 2003

I am a technical writer with experience in writing procedures for using software. I excel at writing for any audience.

I am a business analyst who specializes in facilitating communication between IT & managers. I excel at improving processes, writing detailed procedures and project management.

I am a data analyst with 15+ years experience using Excel. I excel at developing data tracking systems and reports in SharePoint as well as aggregating data from databases and formatting it for presentations.

Projects

Clean Mal ~ As part of a small group within a larger team responsible for correctly parenting public sector and commercial accounts. Detailed research and analysis required to ensure compliance with established business rules. Use of multiple internal systems including MSRA, Calc and SDS for reports and processing. Processed approximately 300 accounts per month.

Settings compliance ~ Development of a single tool to capture data, aggregate, and generate individualized notices. Development of a macro to take 1000+ final notices to a mass email merge of PDF files. Additional tool developed for compiling statistics and tracking the progress of the project for reporting. This includes documenting the process and training the team. Time savings for team of 66%.

Application Tracking System ~ Created an interim data tracking system using SharePoint to measure the time frames for processing applications. The in-house database did not have this function. I trained co-workers in use of various views and troubleshoot system as necessary as site admin. Team efficacy improvement 74%.

System is used for generating reports on where applications and changes are in the processes. This system is being used as inspiration and a guide for building new reports within the Harmony System.

CPR Waivers ~ Built tracking system in SharePoint to track requests for CPR & First Aid Waivers from providers. System brought abuse of the process to management’s attention and generated regulatory changesSystem was incorporated into Harmony Database during development.

Habilitation Homes Project ~ A specific type of provider was not found in the main database, DS3. This project modified the database, collected the missing information, entered it and connected it correctly and developed several reports to track the missing data and ensure the integrity of the data moving forward. Added over 450 new contracted providers to system increasing tracking of vulnerable adult and child safety.

In addition to the initial entry and connections for each contracted home, maintenance for each record is conducted as the host agency is recertified. Additionally, reports have been created to track and more easily see which homes contract with each agency or agencies. This ensures there is less fraud and Medicaid abuse.

While the new database, Harmony was being developed, I was consulted on the connections, reports and data needs of this group of providers.

Archives ~ As the division subject matter expert was part of the development of the SharePoint Site that tracks all the files that are sent to Archives or Off-Site Storage. Working closely with the techs I helped find and fix bugs in an older system for calculating retention times, update the form to match the required form for Archiving and work as an administrator of the site adding new team members to the site. Archived over 3,000 provider files.

Previously the Archive SharePoint site, built in SharePoint 2007 and converted to 2010 was not computing retention times correctly. I took the lead to work with the SharePoint Developers to update and improve the system. In the process working closely to test and deploy fixes and becoming a site admin for the test and production sites due to my knack for finding the problems or suggesting where the issue might be within the code. When the new system, Harmony went live in 2018 this system was retired.

Critical Incident Reports ~ In 2009 the State of Alaska implemented mandatory reporting of neglect, abuse and fraud for vulnerable adults. There initially was no process in place to track the incoming reports. I developed a spreadsheet that tracked basic data and over time modified repeatedly to generate various types of information for the Commissioner (state) and (CMS) Center for Medicaid & Medicare Services (federal) level reporting. Based on my system IT built a SharePoint site and then built the process into Harmony during development. Tracked 1,000+ incidents resulting in increases in safety for vulnerable adults and children.

Current Work

Websites, Programming & Technical Writing

Continuing Education Topics

Learning Jira Software 7.0-7.4
Technical Writing: Quick Start Guides

Agile Software Development
Applying Lean, DevOps, and Agile to Your IT Organization
DevOps Foundations: Lean and Agile
Lean Foundations
Lean Technology Strategy: Building High-Performing Teams
Lean Technology Strategy: Running Agile at Scale
Lean Technology Strategy: Starting Your Business Transformation
Managing International Projects
Project Management: Technical Projects
Scrum: The Basics

Bootstrap 4 Essential Training
Choosing a Cloud Platform for Developers: AWS, Azure, and GCP
CSS Essential Training
HTML Essential Training
HTML: Structured Data
Introduction to Web APIs
IoT Foundations: Fundamentals
JavaScript Essential Training
Learning GitHub
Learning REST APIs
Making Sense of the CSS Box Model
Programming Foundations: Databases
Programming Foundations: Fundamentals
Responsive Layout
Succeeding in Web Development: Full Stack and Front End
User Experience for Web Design
UX Foundations: Accessibility
Version Control for Everyone
Web Programming Foundations

Installing and Running WordPress: Local by FlyWheel
WordPress 5 Essential Training
WordPress 5 Essential Training: Site Administration
WordPress: Accessibility
WordPress: Advanced Custom Fields
WordPress: Building Child Themes
WordPress: Building Progressive Themes with WP Rig
WordPress: Custom Post Types and Taxonomies
WordPress: Workflows

CompTIA A+ (220-1001 and 220-1002) Cert Prep: The Basics
CompTIA A+ (220-1001) Cert Prep 1: The Basics
CompTIA A+ (220-1001) Cert Prep 2: Microprocessing and RAM
CompTIA A+ (220-1001) Cert Prep 3: Core Hardware
CompTIA A+ (220-1001) Cert Prep 4: Storage and Peripherals
CompTIA A+ (220-1001) Cert Prep 5: Display Technologies
CompTIA A+ (220-1001) Cert Prep 6: Physical Networking
CompTIA A+ (220-1001) Cert Prep 7: Understanding Networking
CompTIA A+ (220-1001) Cert Prep 8: Internet and the Cloud
CompTIA A+ (220-1001) Cert Prep 9: Portable Computing
CompTIA A+ (220-1001) Cert Prep 10: Printers
CompTIA A+ (220-1002) Cert Prep 1: Getting Started
CompTIA A+ (220-1002) Cert Prep 2: Implementation Considerations
CompTIA A+ (220-1002) Cert Prep 3: Windows and More
CompTIA A+ (220-1002) Cert Prep 4: Command-Line Interface and Scripting Languages
CompTIA A+ (220-1002) Cert Prep 5: Troubleshooting Operating Systems
CompTIA A+ (220-1002) Cert Prep 6: Networking, Security, and More
CompTIA A+ (220-1002) Cert Prep 7: Portable Computing
CompTIA A+ (220-1002) Cert Prep 8: Security and Organization

Building Self-Confidence
Creating a Career Plan
Creating Your Personal Brand
Data Science & Analytics Career Paths & Certifications: First Steps
Excel and Visio: Generating Diagrams Automatically
Finding a Remote Job
Getting the Most from Recruiters While Job Hunting
Insights from a College Career Coach
J.T. O’Donnell on Making Recruiters Come to You
Job Search Strategies
Managing Anxiety in the Workplace

The Alaska Collaborative of Telehealth and Telemedicine (AKCTT) is a statewide, non-profit, non-partisan forum committed to developing a coordinated, interagency approach to standardized telehealth care delivery in remote and urban Alaskan communities.

  • Facilitate communication between board, directors and members
  • Organize and maintain records for non-profit; schedule meetings and record and distribute minutes and collaborate to develop agenda
  • Create promotional materials for outreach events

2018 - Present

Barony Of Ravenstone

Order of the Rose

  • Design and construct Heraldry Banners for Ravenstone, Astral Winds, Lupine Moon, Frozen Coast, and IceFire Bay for use at Court Events and Games
  • Lead Arts & Sciences group in constructing
    • Game tabards
    • Introduction to sewing course
    •  30 belt favors
  • Design, draft, test, and constructed court garb loosely based on historic garments
  • Order of the Rose Award for Service to the Realm

Ongoing

Technical Writer, Author

Sue’s Tiny Costumes makes patterns in the micro scale from 1/2″ tall baby dolls to 18″ lady doll patterns.

  •  Project management of a variety of pattern drafting projects
  • Published author of 2 books and over 100 sewing patterns
  •  Photography of finished items for patterns and website

Awards and Publications

  • Pattern Making for Dolls ~ Registration Number / Date: TXu001082134 / 2003-02-26
  • Pattern Drafting for Miniatures ~ Registration Number / Date: TXu001082114 / 2003-02-26
  • International Doll Magazine, Pattern Consultant 6 published patterns 2004-2005
  • Dolls In Miniature- article 2005
  • Doll Castle News- article 2005
  • State Fair 2005 Little Bo Peep and her Sheep (Kitty Collier & Tiny Betsy)
  • Anaheim Doll Show – 2nd Place Costuming Letha Marie

2018-2019

Launch Consulting

Data Analyst

Data Analyst for Public Sector Microsoft O365, Azure, and device sales. Tight knit team of 5 caring for managed and unmanaged public sector sales accounts for Microsoft.

  • Extensive use of Excel for tracking and reporting using pivot tables, conditional formatting, and filters
  • Reporting via MSRA to determine if a request fits in the business rules for processing
  • Database management via Calc and SDS (internal systems)
  • Developed training materials including documenting business process and flow charts.
  • Record training sessions and developed written procedures
  • Research of additional accounts that could be parented
  • Tested validity, accuracy and consistency of new and existing intelligence data
  • Verified and updated account information in company computer system.
  • Maintained library of templates and reusable knowledge assets to facilitate business intelligence activities.
  • Checked figures, postings and documents for correct entry, mathematical accuracy and proper coding.

2008-2017

State of Alaska

Senior Services Data Analyst Technician

Part of a collaborative team of 10-15 professionals and quickly became a sought out subject matter expert in Excel, SharePoint, and process improvements. 

  • Appointed SharePoint Administrator for 2 sites to develop tools for team including technical documentation for non-technical users
  • 66% improvement in workflow processes via macro programming and process design
  • 74% time gain for team from programming of tool to track certification process

85% increase in data collection, clean up, and notification efficiency

2006-2008

Nine Star Education & Employment

Computer Instructor & Career Development Specialist

AmeriCorps Member in Career Development Center of Nine Star Education and Employment Services. Delivered a high level of personalized customer service, computer skills to a diverse group of customers.

  • Instruct 50+ individuals in basic computer skills and Microsoft Office applications
  • 50% improved time management; reduce management’s information systems data entry
  • Collect and present computer student statistics and career development data to 60+ professionals

What do I love to do? What’s my niche?

Menu screenshot

Writing

I love to write instructions for software applications. I love to write tutorials that go through a process that makes a task easier or automates it. I also love learning new things in the process of writing about them!

pattern drafting for miniatures

Sewing & Pattern Drafting

I know this is technically a hobby but for a while I did make a little bit of money drafting patterns and writing books on the topic. It is a very technical subject surprisingly and especially when you try to explain how to do something step by step. Teaching it is even more of a challenge when you do it over a chat room and the only way to share images is via email. Ahhh teaching online in the days before YouTube or live streaming or teleconferencing... when it was all still the Jetsons and not real yet! Given the chance I'd still love to teach pattern drafting online only this time with more modern tools!

Visual Basic code

Programming

I have been dabbling with programming languages since the days of BASIC A. I am self taught except for Perl and JavaScript which I actually had formal classes in. I hand code sites and learn as I go. I have a wide variety of knowledge and would love to apply it to more projects.

Project Planner

Events

I enjoy setting up to do an event. A class to teach something, a gathering of friends or family or even as part of my job. Years ago I was an Events Coordinator and had a lot of fun setting up the advertising and marketing for various demonstrations of crafts, many of which I had never done. I coordinated week long summer camps for kid crafting as well. Event coordination is just like project management and I enjoy that as well. Keeping track of tasks and details is a big part of what keeps me motivated and happy.

Sue Darby Resume

Experience Expanded

Launch Consulting <h2>Data Analyst</h2> <p style="text-align: center;">November 2018 to November...

Reverse Job Description

Everyone has to read a job description to see if you meet the qualifications of the company but what if we, as job seekers were to publish our own job descriptions? Something that defines the job we’re looking for, the company culture, boss, tasks and location we’re after. It could be something that we can add to a resume or cover letter pointing out what our criteria is and how well the company matches us for a change. It could also be an “Other Document” that can highlight how well we’ve researched our target company finding tidbits and trivia that may just be public information but still require research that is attached to an application.

Creative-Resume

I built a reverse job description several months ago based on what I dislike most about my current job and what I wanted to avoid and wanted to be doing soon. Interestingly enough, I was able to define what I want in a boss, company and job tasks that would make me happy etc. Even better a potential job is in the process of opening up that just about meets everything including location and compensation requirements, the only thing I have to do is be patient.

Here’s part of my list and even if you build a list and never publish it, it can be a very useful tool for identifying if an opportunity and company meet your criteria!

The company

  • Forward thinking
  • Profitable or high benefit to helping society or the environment with enough in funding to function well
  • Has an active future plan that includes revenue growth
  • Functions within budget
  • Includes staff in plans while forming not after choices are made
  • Actively seeks ideas and feedback from staff
  • Seeks to build not just small teams for certain functions but to bring whole group of teams into one large team demonstrating that each team has a purpose in the big picture
  • Explains the big picture and how everyone from the clerk and janitor contribute

The Boss

  • Fair but firm
  • Timely decision making - "later" is not an option nor is crossing the bridge when we get there… PROACTIVE PLANNING
  • Clear expectations and goal setting
  • Proactive work projects
  • Open door policy
  • Gets to know individuals on team including moods, likes and dislikes
  • Knows enough to do anyone's job for a few days

The Job

  • Short, medium and long term project based
  • Variety of assignments
  • Set goals for each project with clear expectations of deliverables and timelines
  • Variety of new software to learn
  • Opportunity to teach and learn
  • Primarily computer based in software or programming or writing

Compensation

  • $35+/hr ($60k+/yr)
  • Medical
  • Dental
  • Vision
  • Team getaways specifically to get to know other teams
  • Continuing education or conferences

Location

  • Remote
  • If remote then flexible work hours based on timezones
  • Mat-Su Valley of Alaska

What I want

  • Computer based tracking systems that are up to date
  • Research and learning are highly encouraged
  • Support with projects when needed
  • Any down time can be used for classes and learning
  • Freedom to prioritize work within reason
  • Variety of tasks that make a difference
  • Ability to see where my work fits in
  • Short productive meetings
  • Tools to keep in touch such as chat and message boards in addition to email
  • Cross training in other teams and other jobs with or without the background for the job
  • Mobile tools for use when needed
  • Helps others mutually supportive
  • Power to do experiment and mess up within reason
  • Computer that has the power to keep up with multitasking

What do you think?

Education

Charter College Bachelors of Science ~ Alpha Beta Kappa

Certifications

Solano Community College

Continuing Education

2019

2017

2015

Relevant Classes

  • Advanced Web Development
  • Javascript
  • Visual BASIC.NET
  • Perl
  • Technical Writing
  • Project Management
  • Marketing
  • Statistics
  • Research Methodologies
  • Telecommunications
  • Contract Management
  • Human Resources
  • Operations Management

Workplace Training

  • COGNOS
  • HIPAA Security
  • Archiving Basics
  • Introduction to Supervisor Training
  • Basic Care Coordinator Training
  • Introduction to Office 2007
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    All image on this site are ©2019 Sue Darby.

    Photographs are taken by Sue Darby please ask for permission and link to this site if you wish to use one.

  • Contact Me