Copiers & Technical Issues

The repair techs as they came to know me and the copiers I watch over were gracious enough to give me lessons in reading codes and handling a variety of basic issues. They also helped me understand which codes were necessary to call repair for and which I could fix. This has resulted in several thousand dollars in cost savings for the State of Alaska. The latest copier is under a warranty lease and repair calls are no longer expensive however there are still some… Continue reading

Process Improvements

In 2011 my employer lost a legal case based on a simple reason: the documents were not date stamped. I remembered a couple years before dropping off paperwork and the office had a machine that my packet had gone on to, zipped through and out of curiosity I asked the clerk what the machine was. It was a date stamper, so I suggested we procure the same type of machine. Since it was my idea management agreed happily and asked me to do the research… Continue reading

Resume June 2017

Sue Darby Resume

Sue Darby 907-707-5654 | [email protected] | www.sue-a-darby.com Business Analyst | Technical Writer | Software Support I am seeking full time work and have over 20 years of experience as an advanced computer user and writer. I have been proven to be detail oriented in determining the requirements for both users and technical staff providing a unique bridge between management and technical staff. Creative in the use of technology to solve problems and create detailed business processes. Areas of expertise include: ✏ Content Management Systems ✏… Continue reading