Sue Darby 907-707-5654 | [email protected] | www.sue-a-darby.com Business Analyst | Technical Writer | Software Support I am seeking full time work and have over 20 years of experience as an advanced computer user and writer. I have been proven to be detail oriented in determining the requirements for both users and technical staff providing a unique bridge between management and technical staff. Creative in the use of technology to solve problems and create detailed business processes. Areas of expertise include: ✏ Content Management Systems ✏… Continue reading
Created an interim data tracking system using SharePoint to measure the time frames for processing applications. The in-house database did not have this function. I trained co-workers in use of various views and troubleshoot system as necessary as site admin. Team efficacy improvement 74%. System is used for generating reports on where applications and changes are in the processes. This system is being used as inspiration and a guide for building new reports within the Harmony System.
Duties Charged with design and development of Provider Certification & Compliance Internal SharePoint Site (Site Owner permissions) Develop transition plan for team use of Share Point Site including Team Discussion Moderation, File Library and feature setup Provide team with weekly charts showing application processing status Participate in work groups for new regulations & new application offering ideas, & suggestions on requirements, processes & design Provide technical assistance within scope of Quality Assurance, Provider Certification & Compliance Team Lead for up to 3 volunteers; training &… Continue reading