Sue Darby

I am a specialist at bridging the gap between business managers and IT professionals. I am among the rare group of people who can translate business needs to the IT staff and the mid to high levels of technical information to the business users. I excel at identifying execution steps,… Continue reading

File Maintenance

While being a clerk has been one of my titles the same duties carried over to being a Senior Services Tech. The number of files for provider certification has varied over the years but has always been more than 800. That is agencies and individual care coordinators that the division… Continue reading

Habilitation Providers

The State has several types of providers who were previously “invisible” to management statistically. We knew they exist but really did not know exactly who they were or where the clients were. Frequently, the clients served were placed in a wrong environment and all sorts of havoc would happen when… Continue reading

Skills

Office Suites: Master Certified MS Office 2003, MS Office 95-2013, MS Outlook, MS Project, MS Visio, MS SharePoint 2007-2010, OneNote, Open Office, Adobe Pro X and XI Databases: MMIS, DS3, Citrix, Access, Enterprise, COGNOS Graphic Art Suites: Corel Draw,  Paint Shop Pro, Visio,  Dia, Freemind Operating Systems: Windows 3.1-10, DOS… Continue reading

Achievement – The Provider Search Tool

I discovered that a public search tool was broken due to recent regulation changes and database updates. It is a crucial tool for clients to use to find providers of services and our providers use to market or find other providers to help clients as well. I was tasked with… Continue reading

Cost Savings Records Requests

The State of Alaska or any government is really inefficient at saving money. At the start of my state service one of the first things I had to do was a Records Request for the Department of Law. This included gathering a decade of hard copy file folders and manually… Continue reading

Achievements

Technology SharePoint Site Development-Plan, design & implement process of moving from network drive file system to organized system of document control, workflow improvements and template management for Provider Certification & Compliance Habilitation Homes- Provider type was not recorded in current database system making compliance monitoring unmanageable. Worked with Research &… Continue reading

Experience Expanded

EXPERIENCE State of Alaska, Division of Senior & Disabilities, Quality Assurance, Provider Certification & Compliance Unit Office Assistant II May 2008 to Present Anchorage, AK Nine Star Education & Employment Career Development Center Mentor & Computer Instructor April 2006 to April 2008 Anchorage, Alaska Sue’s Tiny Costumes Owner Webmaster Author… Continue reading