Habilitation Providers

The State has several types of providers who were previously “invisible” to management statistically. We knew they exist but really did not know exactly who they were or where the clients were. Frequently, the clients served were placed in a wrong environment and all sorts of havoc would happen when… Continue reading

Achievement – The Provider Search Tool

I discovered that a public search tool was broken due to recent regulation changes and database updates. It is a crucial tool for clients to use to find providers of services and our providers use to market or find other providers to help clients as well. I was tasked with… Continue reading

Skills Expanded

SKILLS Administrative Ability to understand, analyze, apply, & explain complex program statutes, regulations, policies, & procedures Adjust work flow to complete critical tasks in a timely manner Develop specific process for processing archival & off site storage of files Brainstorm ways to streamline the administrative processes Procurement of supplies for… Continue reading

“Other Duties as Assigned”

I have a few things I do on a once in a while basis that could come under the “Other Duties as Assigned” category. I love technical support type work within my office unit and even within other units. I am always willing to try to solve a mystery or… Continue reading