Certification Checklist

The checklist started as a reviewer’s tool to help track all the basic items needed for an application. From a general Word document to a manual show and hide system in Excel to the automated system developed in 2014 by a colleague. When he retired a year later I was tasked with the continual update of the tool. I have made multiple changes to the vb.net code behind the check boxes and also used it as inspiration for other tools. It is used on a daily basis… Continue reading

File Maintenance

While being a clerk has been one of my titles the same duties carried over to being a Senior Services Tech. The number of files for provider certification has varied over the years but has always been more than 800. That is agencies and individual care coordinators that the division certifies.   Each of those providers has multiple files. A hard file, an electronic file and a database entry. Each has to reflect the others and older materials have to be archived just in case… Continue reading

Habilitation Providers

Habilitation Providers

The State has several types of providers who were previously “invisible” to management statistically. We knew they exist but really did not know exactly who they were or where the clients were. Frequently, the clients served were placed in a wrong environment and all sorts of havoc would happen when something went wrong. My supervisor was agonizing over the issue one afternoon and I could hear her snarling to herself in her office across from me. After a while of listening I decided to take… Continue reading