My Best Work 2016

I honestly have a lot of fun creating graphics, charts and graphs like this and truly enjoy UMLs and PowerBI visualizations.

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height: 296px;" /> </a>   <!-- close group -->   <a href="https://i1.wp.com/www.sue-a-darby.com/wp-content/uploads/2018/09/commissioners-dashboard-1.jpg" border="0" itemprop="url"> <meta itemprop="width" content="227"> <meta itemprop="height" content="296"> <img data-attachment-id="5321" data-orig-file="http://www.sue-a-darby.com/wp-content/uploads/2018/09/commissioners-dashboard-1.jpg" data-orig-size="786,1024" data-comments-opened="" data-image-meta="{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}" data-image-title="commissioners dashboard 1" data-image-description="" data-medium-file="http://www.sue-a-darby.com/wp-content/uploads/2018/09/commissioners-dashboard-1-230x300.jpg" data-large-file="http://www.sue-a-darby.com/wp-content/uploads/2018/09/commissioners-dashboard-1-786x1024.jpg" src="https://i1.wp.com/www.sue-a-darby.com/wp-content/uploads/2018/09/commissioners-dashboard-1.jpg?w=227&#038;h=296" width="227" height="296" data-original-width="227" data-original-height="296" itemprop="http://schema.org/image" title="commissioners dashboard 1" alt="commissioners dashboard 1" style="width: 227px; height: 296px;" /> </a>   <!-- close group -->   <a href="https://i0.wp.com/www.sue-a-darby.com/wp-content/uploads/2018/09/IMAG1389.jpg" border="0" itemprop="url"> <meta itemprop="width" content="400"> <meta itemprop="height" content="296"> <img data-attachment-id="5322" data-orig-file="http://www.sue-a-darby.com/wp-content/uploads/2018/09/IMAG1389.jpg" data-orig-size="1200,890" data-comments-opened="" data-image-meta="{&quot;aperture&quot;:&quot;2&quot;,&quot;credit&quot;:&quot;Picasa&quot;,&quot;camera&quot;:&quot;HTC Desire Eye&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;1498055749&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;3.82&quot;,&quot;iso&quot;:&quot;125&quot;,&quot;shutter_speed&quot;:&quot;0.033333333333333&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}" data-image-title="IMAG1389" data-image-description="" data-medium-file="http://www.sue-a-darby.com/wp-content/uploads/2018/09/IMAG1389-300x223.jpg" data-large-file="http://www.sue-a-darby.com/wp-content/uploads/2018/09/IMAG1389-1024x760.jpg" src="https://i0.wp.com/www.sue-a-darby.com/wp-content/uploads/2018/09/IMAG1389.jpg?w=400&#038;h=296" width="400" height="296" data-original-width="400" data-original-height="296" itemprop="http://schema.org/image" title="IMAG1389" alt="IMAG1389" style="width: 400px; height: 296px;" /> </a>   <!-- close group -->  <!-- close row -->    <a href="https://i0.wp.com/www.sue-a-darby.com/wp-content/uploads/2018/09/renewcerts.png" border="0" itemprop="url"> <meta itemprop="width" content="695"> <meta itemprop="height" content="537"> <img data-attachment-id="5324" data-orig-file="http://www.sue-a-darby.com/wp-content/uploads/2018/09/renewcerts.png" data-orig-size="2200,1700" data-comments-opened="" data-image-meta="{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}" data-image-title="renewcerts" data-image-description="" data-medium-file="http://www.sue-a-darby.com/wp-content/uploads/2018/09/renewcerts-300x232.png" data-large-file="http://www.sue-a-darby.com/wp-content/uploads/2018/09/renewcerts-1024x791.png" src="https://i0.wp.com/www.sue-a-darby.com/wp-content/uploads/2018/09/renewcerts.png?w=695&#038;h=537" width="695" height="537" data-original-width="695" data-original-height="537" itemprop="http://schema.org/image" title="renewcerts" alt="renewcerts" style="width: 695px; height: 537px;" /> </a>   <!-- close group -->   <a href="https://i1.wp.com/www.sue-a-darby.com/wp-content/uploads/2018/09/chart.png" border="0" itemprop="url"> <meta itemprop="width" content="337"> <meta itemprop="height" content="252"> <img data-attachment-id="5319" data-orig-file="http://www.sue-a-darby.com/wp-content/uploads/2018/09/chart.png" data-orig-size="1047,784" data-comments-opened="" data-image-meta="{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}" data-image-title="chart" data-image-description="" data-medium-file="http://www.sue-a-darby.com/wp-content/uploads/2018/09/chart-300x225.png" data-large-file="http://www.sue-a-darby.com/wp-content/uploads/2018/09/chart-1024x767.png" src="https://i1.wp.com/www.sue-a-darby.com/wp-content/uploads/2018/09/chart.png?w=337&#038;h=252" width="337" height="252" data-original-width="337" data-original-height="252" itemprop="http://schema.org/image" title="chart" alt="chart" style="width: 337px; height: 252px;" /> </a>   <a href="https://i1.wp.com/www.sue-a-darby.com/wp-content/uploads/adobe/adobe-10.png" border="0" itemprop="url"> <meta itemprop="width" content="337"> <meta itemprop="height" content="281"> <img data-attachment-id="3115" data-orig-file="http://www.sue-a-darby.com/wp-content/uploads/adobe/adobe-10.png" data-orig-size="872,729" data-comments-opened="" data-image-meta="{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}" data-image-title="adobe-10" data-image-description="" data-medium-file="http://www.sue-a-darby.com/wp-content/uploads/adobe/adobe-10-300x251.png" data-large-file="http://www.sue-a-darby.com/wp-content/uploads/adobe/adobe-10.png" src="https://i1.wp.com/www.sue-a-darby.com/wp-content/uploads/adobe/adobe-10.png?w=337&#038;h=281" width="337" height="281" data-original-width="337" data-original-height="281" itemprop="http://schema.org/image" title="adobe-10" alt="adobe-10" style="width: 337px; height: 281px;" /> </a>   <!-- close group -->  <!-- close row -->    <a href="https://i1.wp.com/www.sue-a-darby.com/wp-content/uploads/2018/09/Provider-LIst-2013-for-Portfolio.png" border="0" itemprop="url"> <meta itemprop="width" content="428"> <meta itemprop="height" content="388"> <img data-attachment-id="5323" data-orig-file="http://www.sue-a-darby.com/wp-content/uploads/2018/09/Provider-LIst-2013-for-Portfolio.png" data-orig-size="1129,1023" data-comments-opened="" data-image-meta="{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}" data-image-title="Provider LIst 2013 for Portfolio" data-image-description="" data-medium-file="http://www.sue-a-darby.com/wp-content/uploads/2018/09/Provider-LIst-2013-for-Portfolio-300x272.png" data-large-file="http://www.sue-a-darby.com/wp-content/uploads/2018/09/Provider-LIst-2013-for-Portfolio-1024x928.png" src="https://i1.wp.com/www.sue-a-darby.com/wp-content/uploads/2018/09/Provider-LIst-2013-for-Portfolio.png?w=428&#038;h=388" width="428" height="388" data-original-width="428" data-original-height="388" itemprop="http://schema.org/image" title="Provider LIst 2013 for Portfolio" alt="Provider LIst 2013 for Portfolio" style="width: 428px; height: 388px;" /> </a>   <a href="https://i0.wp.com/www.sue-a-darby.com/wp-content/uploads/education/chart-skill-chart-1.png" border="0" itemprop="url"> <meta itemprop="width" content="428"> <meta itemprop="height" content="218"> <img data-attachment-id="1416" data-orig-file="http://www.sue-a-darby.com/wp-content/uploads/education/chart-skill-chart-1.png" data-orig-size="817,416" data-comments-opened="" data-image-meta="{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}" data-image-title="chart skill chart 1" data-image-description="&lt;p&gt;%empty%&lt;/p&gt; " data-medium-file="http://www.sue-a-darby.com/wp-content/uploads/education/chart-skill-chart-1-300x153.png" data-large-file="http://www.sue-a-darby.com/wp-content/uploads/education/chart-skill-chart-1.png" src="https://i0.wp.com/www.sue-a-darby.com/wp-content/uploads/education/chart-skill-chart-1.png?w=428&#038;h=218" width="428" height="218" data-original-width="428" data-original-height="218" itemprop="http://schema.org/image" title="chart skill chart 1" alt="chart skill chart 1" style="width: 428px; height: 218px;" /> </a>   <!-- close group -->   <a href="https://i0.wp.com/www.sue-a-darby.com/wp-content/uploads/education/chart-skill-chart-2-e1523671682572.png" border="0" itemprop="url"> <meta itemprop="width" content="604"> <meta itemprop="height" content="610"> <img data-attachment-id="1417" data-orig-file="http://www.sue-a-darby.com/wp-content/uploads/education/chart-skill-chart-2-e1523671682572.png" data-orig-size="664,671" data-comments-opened="" data-image-meta="{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}" data-image-title="chart skill chart 2" data-image-description="&lt;p&gt;%empty%&lt;/p&gt; " data-medium-file="http://www.sue-a-darby.com/wp-content/uploads/education/chart-skill-chart-2-e1523671682572-297x300.png" data-large-file="http://www.sue-a-darby.com/wp-content/uploads/education/chart-skill-chart-2-e1523671682572.png" src="https://i0.wp.com/www.sue-a-darby.com/wp-content/uploads/education/chart-skill-chart-2-e1523671682572.png?w=604&#038;h=610" width="604" height="610" data-original-width="604" data-original-height="610" itemprop="http://schema.org/image" title="chart skill chart 2" alt="chart skill chart 2" style="width: 604px; height: 610px;" /> </a>   <!-- close group -->  <!-- close row -->    <a href="https://i1.wp.com/www.sue-a-darby.com/wp-content/uploads/umls/sample-Recertificaiton-Process.jpg" border="0" itemprop="url"> <meta itemprop="width" content="344"> <meta itemprop="height" content="533"> <img data-attachment-id="1498" data-orig-file="http://www.sue-a-darby.com/wp-content/uploads/umls/sample-Recertificaiton-Process.jpg" data-orig-size="556,860" data-comments-opened="" data-image-meta="{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}" data-image-title="sample Recertificaiton Process" data-image-description="&lt;p&gt;%empty%&lt;/p&gt; " data-medium-file="http://www.sue-a-darby.com/wp-content/uploads/umls/sample-Recertificaiton-Process-194x300.jpg" data-large-file="http://www.sue-a-darby.com/wp-content/uploads/umls/sample-Recertificaiton-Process.jpg" src="https://i1.wp.com/www.sue-a-darby.com/wp-content/uploads/umls/sample-Recertificaiton-Process.jpg?w=344&#038;h=533" width="344" height="533" data-original-width="344" data-original-height="533" itemprop="http://schema.org/image" title="sample Recertificaiton Process" alt="sample Recertificaiton Process" style="width: 344px; height: 533px;" /> </a>   <!-- close group -->   <a href="https://i2.wp.com/www.sue-a-darby.com/wp-content/uploads/2018/04/adobe-5.png" border="0" itemprop="url"> <meta itemprop="width" content="688"> <meta itemprop="height" content="533"> <img data-attachment-id="4426" data-orig-file="http://www.sue-a-darby.com/wp-content/uploads/2018/04/adobe-5.png" data-orig-size="1289,999" data-comments-opened="1" data-image-meta="{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}" data-image-title="adobe-5" data-image-description="" data-medium-file="http://www.sue-a-darby.com/wp-content/uploads/2018/04/adobe-5-300x233.png" data-large-file="http://www.sue-a-darby.com/wp-content/uploads/2018/04/adobe-5-1024x794.png" src="https://i2.wp.com/www.sue-a-darby.com/wp-content/uploads/2018/04/adobe-5.png?w=688&#038;h=533" width="688" height="533" data-original-width="688" data-original-height="533" itemprop="http://schema.org/image" title="adobe-5" alt="adobe-5" style="width: 688px; height: 533px;" /> </a>   <!-- close group -->  <!-- close row -->    <a href="https://i1.wp.com/www.sue-a-darby.com/wp-content/uploads/2018/08/sites-diagram.png" border="0" itemprop="url"> <meta itemprop="width" content="1036"> <meta itemprop="height" content="677"> <img data-attachment-id="5157" data-orig-file="http://www.sue-a-darby.com/wp-content/uploads/2018/08/sites-diagram.png" data-orig-size="1360,889" data-comments-opened="" data-image-meta="{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}" data-image-title="sites diagram" data-image-description="" data-medium-file="http://www.sue-a-darby.com/wp-content/uploads/2018/08/sites-diagram-300x196.png" data-large-file="http://www.sue-a-darby.com/wp-content/uploads/2018/08/sites-diagram-1024x669.png" src="https://i1.wp.com/www.sue-a-darby.com/wp-content/uploads/2018/08/sites-diagram.png?w=1036&#038;h=677" width="1036" height="677" data-original-width="1036" data-original-height="677" itemprop="http://schema.org/image" title="sites diagram" alt="sites diagram" style="width: 1036px; height: 677px;" /> </a>   <!-- close group -->  <!-- close row -->

Skills

mosmaster Office Suites: Master Certified MS Office 2003, MS Office 95-2013, MS Outlook, MS Project, MS Visio, MS SharePoint 2007-2010, OneNote, Open Office, Adobe Pro X and XI Databases: MMIS, DS3, Citrix, Access, Enterprise, COGNOS Graphic Art Suites: Corel Draw,  Paint Shop Pro, Visio,  Dia, Freemind Operating Systems: Windows 3.1-10, DOS 3.3, Ubuntu, Android Open Source: KingSoft Office, Open Office, Scribus, GIMP, Inkscape, TaskUnifier, Star UML, Freemind, NotePad++, Komodo Edit Cloud Based: Evernote, Toodledo, Gmail, Google Drive, Dropbox, TweetDeck, Hootsuite Social Media: Facebook, Twitter, G+, GitHub, Pinterest, YahooGroups, Webrings CMS: WordPress, Drupal, Dreamweaver, Joomla Programming Languages: HTML, CSS, JavaScript, Perl, VisualBasic.NET, BASIC A  

What activities make me the happiest?

Denali coming home from Fairbanks 2019
Denali coming home from Fairbanks 2019
  1. Patterns and drafting with sewing but I am a moody seamstress
  2. Document management and development of new forms with latitude for creativity
  3. Process development and procedure design
  4. Finding problems and coming up with ideas to fix it
  5. Being given a problem and finding a solution that helps someone else solve a challenge
  6. Photography ~ yes, I took the above photo of Denali driving south on the Glenn Highway north of Glenallen, Alaska

Experience Expanded

Launch Consulting

        <h2>Data Analyst</h2>       
    <p style="text-align: center;">November 2018 to November 2019</p><p style="text-align: center;">Remote</p>      
        <h2>State of Alaska</h2>        
        <h3>Division of Senior & Disabilities</h3>      
        <h4>Quality Assurance</h4>      
        <h4>Provider Certification & Compliance Unit</h4>       
        <h5>Office Assistant II</h5>        
        <h5>Senior Services Data Analyst Tech</h5>      
    <p style="text-align: center;">May 2008 to December 2017<br />Anchorage, AK</p>     
        <h2>Nine Star Education & Employment </h2>      
        <h2>Career Development Center Mentor & Computer Instructor</h2>     
    <p style="text-align: center;">April 2006 to April 2008</p><p style="text-align: center;">Anchorage, Alaska</p>     
        <h2>Coffee Institute

Site Owner


2008-Present


Michael’s Arts & Crafts


Cashier, Stock Clerk, Events Coordinator


Portland, OR


New Marine World Theme Park


Outback Gift Shop Clerk


Vallejo, CA


Steamboat Ski Corp


Food Service Cashier


Steamboat Springs, CO


Hamilton Stores


Fountain Cashier


Yellowstone National Park

Old Faithful Basin, WY


Solano College Fashion Design Department


Computer Tutor


Suisun, CA


Camp Rotary


Arts & Crafts Counselor


Boxford, MA


Marine World


Food Service Cashier


Vallejo, CA


House of Fabrics


Floor Clerk


Fairfield, CA


Sue’s Tiny Costumes


Owner, Webmaster, Published Author, Technical Writer, Project Manager, Course Instructor


1996 to present


Alaska Office Specialists


Site Owner


2008-Present


Books, Music & More


Site Owner


2008-Present


Alaska Coalitiong for Telehealth & Telemedicine


Secretary


PRIDE Program


Grant Writer


Chugiak Children’s Services Head Start


Classroom Aide


www.integrity-designs.com


Website Marketer


www.minidolllist.com


Graphic Designer


Shirley’s Creative Designs


Production Assistant

Skills Expanded

Website Development

    <ul id="n">
  • Web site design & maintenance of hand coded websites
  • Install & maintain WordPress sites
  • Proficient in white hat SEO techniques
  • Track keywords, visitors & other analytical data for each site
  • Troubleshoot hosting issues

  • Software & Programming


    • MS Office, MS Project, Master Certified Office; Open Office
    • SharePoint (site owner)
    • Visio, Star UML, Dia,
    • Corel Draw, Inscape, Gimp, Paint Shop Pro
    • HTML, CSS, WordPress, Javascript, Visual basic, BASIC A, Perl
    • Chrome, Firefox, Opera, Internet Explorer
    • Windows 3.1, 95, XP, Server 2003, Win 7; Linux Suse, Ubuntu; Android
    • File Maker Pro, Citrix, Dreamweaver

    Computers


    • Communicates effectively with both technical & non-technical users
    • Software & hardware user support
    • Troubleshoot Office 2003, 2007 & 2010, peripherals, network printers & laptops
    • Create templates to generate reports
    • Develop Statistics report for use in grants
    • Develop training materials for various processes, present to co-workers & management
    • Design charts & graphs for Department, State & Federal reports
    • Design, develop & maintain multiple websites & blogs
    • Mail merge letters & labels creating both forms, letters & spreadsheets as necessary
    • Input client data & statistics into database

    Marketing


    • Write marketing plans for businesses
    • Develop advertising for various business websites
    • Search engine submission, classified ad placement, online groups marketing where appropriate

    Writing – Business, Creative & Technical


    • Policy & procedure development
    • Maintain records of files & version controls
    • Write technically detailed, illustrated instructions for processes & doll patterns
    • Write, proofread & edit professional correspondence communicating important information & requirements to recipients in clear & concise manner
    • Proofread for grammar, style, content & spelling
    • Grant writing based on data, knowledge & interviews with SMEs
    • Follow guidelines for APA papers

    Business Management


    • Manage small business including product development, class development, web design & maintenance, marketing & budget
    • Brainstorm process improvements, make suggestions, implement approved plans & write technical documents for process revising as necessary
    • Research & write business, marketing, & merchandising plans
    • Project management including task management, goals, timelines and GANTT Charts
    • Set project goals, determine risks, prepare contingency plan, & time line for achievement
    • Collect & analyze data on customers to identify potential markets

    Administrative


    • Ability to understand, analyze, apply, & explain complex program statutes, regulations, policies, & procedures
    • Adjust work flow to complete critical tasks in a timely manner
    • Develop specific process for processing archival & off site storage of files
    • Brainstorm ways to streamline the administrative processes
    • Procurement of supplies for equipment & team
    • Answer phones & questions from the public
    • Process all incoming mail & any special handling for outgoing mail

    Teaching


    • Organizing training sessions; materials gathering, staff/location coordination, equipment setup
    • Develop class curriculum
    • Teach computer classes to adults
    • Teach goal setting workshops
    • Develop basic computer classes or work one on one with students to develop skills
    • Answer student questions about various software applications
    • Aid students in preparation for the Microsoft Office Specialist exams
    • Distance Education Teacher for pattern drafting classes
    • Assist with craft projects in a school & camp setting
    • Develop classes & teach as a Camp Counselor
    • Provide additional adult supervision & support to 20+ student pre-school classroom
    • Yard duty including maintaining observation of rules by youngsters

    Career Development


    • Assess clients for barriers & brainstorm ways to overcome them
    • Draft & edit resumes, cover letters & other business correspondence
    • Confer with clients to determine what program will be most helpful
    • Conduct job-matching to find good fit between clients & hiring companies
    • Direct clients to appropriate resources & assists clients in their use of outside assistance

    Additional Skills


    • Trouble shoot pattern drafting problems
    • Draft patterns, computer trouble shooting
    • Maintain and QC 1500+ files ensuring all items required by regulation are present in folders
    • Process 1500+ incoming applications, distribute to reviewers and issue reminder letters to providers who are untimely
    • Sort and filter 500+ emails monthly ensuring each is categorized correctly for processing by myself or team members
    • Process over 5,000 files for archives or off site storage equaling over 160 cubic feet of paper

    Unique Skills & Titles Not on a “Normal” Resume


    • Pothole Dodging
    • File Assembly with my Eyes Closed
    • Sewing in 1/2″ scale
    • Pattern Drafting in 1″ Scale
    • Wikipedia Editor
    • Chocolate Manager
    • Wizard
    • Magician
    • Sorceress
    • Miracle Worker
    • Copier Repair Know It All
    • Division’s Squirrel
    • DS3 Order Keeper

    Responsibilities & Duties Expanded

      • Charged with design and development of Provider Certification & Compliance Internal SharePoint Site (Site Owner permissions)
      • Develop transition plan for team use of Share Point Site including Team Discussion Moderation, File Library and feature setup
      • Provide team with weekly charts showing application processing status
      • Participate in work groups for new regulations & new application offering ideas, & suggestions on requirements, processes & design
      • Provide technical assistance within scope of Quality Assurance, Provider Certification & Compliance
      • Team Lead for up to 3 volunteers; training & assigning tasks, checking work as needed
      • Screen Certification Packets, checking for completeness & updating databases as required
      • Manage multiple group e-mail boxes; directing messages or resolving issues as needed
      • Write & post various articles or pages on multiple sites
      • Manage & update up to 16 sites & blogs
      • Participate in a variety of business promotional activities on FaceBook, Twitter, LinkedIn & other groups & forums
      • Responsible for the CPR & First Aid training waivers processing
      • Receptionist duties; dealing with callers in crisis or seeking information, direct calls as appropriate
      • Support staff for Quality Assurance Unit, Provider Certification (team of 6) & Quality Assurance, Recipient Services (team of 8)
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