Skills Expanded

SKILLS

Administrative

  • Ability to understand, analyze, apply, & explain complex program statutes, regulations, policies, & procedures
  • Adjust work flow to complete critical tasks in a timely manner
  • Develop specific process for processing archival & off site storage of files
  • Brainstorm ways to streamline the administrative processes
  • Procurement of supplies for equipment & team
  • Answer phones & questions from the public
  • Process all incoming mail & any special handling for outgoing mail

Writing- Business, Creative & Technical

  • Policy & procedure development
  • Maintain records of files & version controls
  • Write technically detailed, illustrated instructions for processes & doll patterns
  • Write, proofread & edit professional correspondence communicating important information & requirements to recipients in clear & concise manner
  • Proofread for grammar, style, content & spelling
  • Grant writing based on data, knowledge & interviews with SMEs
  • Follow guidelines for APA papers

Computers

  • Communicates effectively with both technical & non-technical users
  • Software & hardware user support
  • Troubleshoot Office 2007 & 2010, peripherals, network printers & laptops
  • Create templates to generate reports
  • Develop Statistics report for use in grants
  • Develop training materials for various processes, present to co-workers & management
  • Design charts & graphs for Department, State & Federal reports
  • Design, develop & maintain multiple websites & blogs
  • Mail merge letters & labels creating both forms, letters & spreadsheets as necessary
  • Input client data & statistics into database

Software & Programming

  • MS Office 95-2010, MS Project, Master Certified Office 2003; Open Office
  • SharePoint (site owner)
  • Visio, Star UML, Dia,
  • Corel Draw, Inscape, Gimp, Paint Shop Pro
  • HTML, CSS, WordPress, Javascript, Visual basic, BASIC A, Perl
  • Chrome, Firefox, Opera, Internet Explorer
  • Windows 3.1, 95, XP, Server 2003, Win 7; Linux Suse, Ubuntu; Android
  • File Maker Pro, Citrix, Dreamweaver

Business Management

  • Manage small business including product development, class development, web design & maintenance, marketing & budget
  • Brainstorm process improvements, make suggestions, implement approved plans & write technical documents for process revising as necessary
  • Research & write business, marketing, & merchandising plans
  • Project management including task management, goals, timelines and GANTT Charts
  • Set project goals, determine risks, prepare contingency plan, & time line for achievement
  • Collect & analyze data on customers to identify potential markets

Teaching

  • Organizing training sessions; materials gathering, staff/location coordination, equipment setup
  • Develop class curriculum
  • Teach computer classes to adults
  • Teach goal setting workshops
  • Develop basic computer classes or work one on one with students to develop skills
  • Answer student questions about various software applications
  • Aid students in preparation for the Microsoft Office Specialist exams
  • Distance Education Teacher for pattern drafting classes
  • Assist with craft projects in a school & camp setting
  • Develop classes & teach as a Camp Counselor
  • Provide additional adult supervision & support to 20+ student pre-school classroom
  • Yard duty including maintaining observation of rules by youngsters

Web Site Development

  • Web site design & maintenance of hand coded websites
  • Install & maintain WordPress sites
  • Proficient in white hat SEO techniques
  • Track keywords, visitors & other analytical data for each site
  • Troubleshoot hosting issues

Marketing

  • Write marketing plans for businesses
  • Develop advertising for various business websites
  • Search engine submission, classified ad placement, online groups marketing where appropriate

Career Development

  • Assess clients for barriers & brainstorm ways to overcome them
  • Draft & edit resumes, cover letters & other business correspondence
  • Confer with clients to determine what program will be most helpful
  • Conduct job-matching to find good fit between clients & hiring companies
  • Direct clients to appropriate resources & assists clients in their use of outside assistance

Additional Skills

  • Trouble shoot pattern drafting problems
  • Draft patterns, computer trouble shooting
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