Skills Expanded

Website Development

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  • Web site design & maintenance of hand coded websites
  • Install & maintain WordPress sites
  • Proficient in white hat SEO techniques
  • Track keywords, visitors & other analytical data for each site
  • Troubleshoot hosting issues

  • Software & Programming

    • MS Office, MS Project, Master Certified Office; Open Office
    • SharePoint (site owner)
    • Visio, Star UML, Dia,
    • Corel Draw, Inscape, Gimp, Paint Shop Pro
    • HTML, CSS, WordPress, Javascript, Visual basic, BASIC A, Perl
    • Chrome, Firefox, Opera, Internet Explorer
    • Windows 3.1, 95, XP, Server 2003, Win 7; Linux Suse, Ubuntu; Android
    • File Maker Pro, Citrix, Dreamweaver


    • Communicates effectively with both technical & non-technical users
    • Software & hardware user support
    • Troubleshoot Office 2003, 2007 & 2010, peripherals, network printers & laptops
    • Create templates to generate reports
    • Develop Statistics report for use in grants
    • Develop training materials for various processes, present to co-workers & management
    • Design charts & graphs for Department, State & Federal reports
    • Design, develop & maintain multiple websites & blogs
    • Mail merge letters & labels creating both forms, letters & spreadsheets as necessary
    • Input client data & statistics into database


    • Write marketing plans for businesses
    • Develop advertising for various business websites
    • Search engine submission, classified ad placement, online groups marketing where appropriate

    Writing – Business, Creative & Technical

    • Policy & procedure development
    • Maintain records of files & version controls
    • Write technically detailed, illustrated instructions for processes & doll patterns
    • Write, proofread & edit professional correspondence communicating important information & requirements to recipients in clear & concise manner
    • Proofread for grammar, style, content & spelling
    • Grant writing based on data, knowledge & interviews with SMEs
    • Follow guidelines for APA papers

    Business Management

    • Manage small business including product development, class development, web design & maintenance, marketing & budget
    • Brainstorm process improvements, make suggestions, implement approved plans & write technical documents for process revising as necessary
    • Research & write business, marketing, & merchandising plans
    • Project management including task management, goals, timelines and GANTT Charts
    • Set project goals, determine risks, prepare contingency plan, & time line for achievement
    • Collect & analyze data on customers to identify potential markets


    • Ability to understand, analyze, apply, & explain complex program statutes, regulations, policies, & procedures
    • Adjust work flow to complete critical tasks in a timely manner
    • Develop specific process for processing archival & off site storage of files
    • Brainstorm ways to streamline the administrative processes
    • Procurement of supplies for equipment & team
    • Answer phones & questions from the public
    • Process all incoming mail & any special handling for outgoing mail


    • Organizing training sessions; materials gathering, staff/location coordination, equipment setup
    • Develop class curriculum
    • Teach computer classes to adults
    • Teach goal setting workshops
    • Develop basic computer classes or work one on one with students to develop skills
    • Answer student questions about various software applications
    • Aid students in preparation for the Microsoft Office Specialist exams
    • Distance Education Teacher for pattern drafting classes
    • Assist with craft projects in a school & camp setting
    • Develop classes & teach as a Camp Counselor
    • Provide additional adult supervision & support to 20+ student pre-school classroom
    • Yard duty including maintaining observation of rules by youngsters

    Career Development

    • Assess clients for barriers & brainstorm ways to overcome them
    • Draft & edit resumes, cover letters & other business correspondence
    • Confer with clients to determine what program will be most helpful
    • Conduct job-matching to find good fit between clients & hiring companies
    • Direct clients to appropriate resources & assists clients in their use of outside assistance

    Additional Skills

    • Trouble shoot pattern drafting problems
    • Draft patterns, computer trouble shooting
    • Maintain and QC 1500+ files ensuring all items required by regulation are present in folders
    • Process 1500+ incoming applications, distribute to reviewers and issue reminder letters to providers who are untimely
    • Sort and filter 500+ emails monthly ensuring each is categorized correctly for processing by myself or team members
    • Process over 5,000 files for archives or off site storage equaling over 160 cubic feet of paper

    Unique Skills & Titles Not on a “Normal” Resume

    • Pothole Dodging
    • File Assembly with my Eyes Closed
    • Sewing in 1/2″ scale
    • Pattern Drafting in 1″ Scale
    • Wikipedia Editor
    • Chocolate Manager
    • Wizard
    • Magician
    • Sorceress
    • Miracle Worker
    • Copier Repair Know It All
    • Division’s Squirrel
    • DS3 Order Keeper

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