Responsibilities & Duties Expanded


  • Charged with design and development of Provider Certification & Compliance Internal SharePoint Site (Site Owner permissions)
  • Develop transition plan for team use of Share Point Site including Team Discussion Moderation, File Library and feature setup
  • Provide team with weekly charts showing application processing status
  • Participate in work groups for new regulations & new application offering ideas, & suggestions on requirements, processes & design
  • Provide technical assistance within scope of Quality Assurance, Provider Certification & Compliance
  • Team Lead for up to 3 volunteers; training & assigning tasks, checking work as needed
  • Screen Certification Packets, checking for completeness & updating databases as required
  • Manage multiple group e-mail boxes; directing messages or resolving issues as needed
  • Write & post various articles or pages on multiple sites
  • Manage & update up to 16 sites & blogs
  • Participate in a variety of business promotional activities on FaceBook, Twitter, LinkedIn & other groups & forums
  • Responsible for the CPR & First Aid training waivers processing
  • Receptionist duties; dealing with callers in crisis or seeking information, direct calls as appropriate
  • Support staff for Quality Assurance Unit, Provider Certification (team of 6) & Quality Assurance, Recipient Services (team of 8)
Sue Darby
✨🖋️✍️Technical Writer, Business & Data Analyst | Help Docs, Process Manuals, Tutorials, Tracking Systems✍️ 🖋️✨
🤓 I am a geek! 🤓

I love software and working in old favorites or new. I love teaching how to do things with software.

Adept with 📜 office suites📊 and 🗃 content management systems🖥, I excel at improving workflows📝 and documenting processes.

I can improve your documentation through organization and writing (or re-writing) your processes in a clear, concise and easy to understand way.

I can build tracking systems for data management using Excel, Access or SharePoint and program custom macros to smooth reporting or mail merge processes into a seamless operation.

I love to learn new software and require very little time to get up to speed before I can document and even teach how to use it.

Unique things about me:
✔️ I am a self-published and published author 👩‍💻
✔️ I am an honor graduate 👩‍🎓
✔️ I am an amateur photographer 📸
✔️ I am always reading a good book or article on one topic or another
✔️ If I’m not reading then it’s an audio book or a Udemy or YouTube video to learn something new
✔️ I have been on the internet since it’s infancy and have 9 domains and 16 or so websites I have created over the years and still maintain and update

I want to be a part of YOUR team, let me help you today!

Specialties: #TechnicalWriting #BusinessAnalysis #DataAnalysis #WordPress #Excel #RemoteJobs #AnchorageAlaskaArea #VancouverCanada #GreaterSeattleArea

Tagged , , , , , , , , , . Bookmark the permalink.

Comments are closed.