Copiers & Technical Issues

The repair techs as they came to know me and the copiers I watch over were gracious enough to give me lessons in reading codes and handling a variety of basic issues. They also helped me understand which codes were necessary to call repair for and which I could fix…. Continue reading

Process Improvements

In 2011 my employer lost a legal case based on a simple reason: the documents were not date stamped. I remembered a couple years before dropping off paperwork and the office had a machine that my packet had gone on to, zipped through and out of curiosity I asked the… Continue reading

My “Official Job”

During the process of reclassification I was asked to rewrite my job description. This is what was accepted resulting in my reclassification to Senior Services Technician. Under general supervision, this position performs a variety of support and technical functions in the administration of the Provider Certification & Compliance Unit for… Continue reading

File Maintenance

File Maintenance

While being a clerk has been one of my titles the same duties carried over to being a Senior Services Tech. The number of files for provider certification has varied over the years but has always been more than 800. That is agencies and individual care coordinators that the division… Continue reading

Responsibilities & Duties Expanded

Duties Charged with design and development of Provider Certification & Compliance Internal SharePoint Site (Site Owner permissions) Develop transition plan for team use of Share Point Site including Team Discussion Moderation, File Library and feature setup Provide team with weekly charts showing application processing status Participate in work groups for… Continue reading